Common questions answered.

How does an engagement begin?

It depends on the door. Organizations start a self-serve AI Disruption Snapshot (and optional Fast Track) from Get started. Analysts subscribe to Signal or take a Research Console seat. Advisory firms start Solo or Practice self-serve, or talk to us for Enterprise. Complete AI Strategy is delivered through a partner (including High Impact Group). Published options are on the engagements page.

Does the end client need to create an account?

For partner-delivered work, usually no. Delivery is up to the partner firm (secure link, email or in person). Corporate self-serve buyers create their own account to run their Snapshot. Partner firms use accounts to run and manage scans for their clients.

What types of organizations does this work for?

Any organization with a public website: companies, small businesses, government agencies and not-for-profits. The analysis adapts to sector, entity type and jurisdiction.

What does it cost?

Most tiers have a published, self-serve price, listed on the engagements page. Corporate Snapshot and Fast Track are self-serve one-offs. Research Console and Partner Solo/Practice are published subscriptions. A scan produces a full AI Disruption Snapshot: the score, an eight-dimension breakdown, threats ranked by urgency, opportunities sized by impact, named peers and (outside Research Console) a downloadable document. Complete AI Strategy is scoped and delivered through a partner: workshop, full deliverables, partner review and sign-off, cover letter and walkthrough. Enterprise partner terms are negotiated directly.

What is Fast Track AI Strategy?

Fast Track AI Strategy builds directly on the Snapshot. The AI Strategy Advisor helps define strategic objectives, then the platform generates a focused strategy with specific actions across four areas (attack, transform, protect, mitigate) and a synthesis of the most important moves for the quarter ahead.

What is the difference between Fast Track and Complete AI Strategy?

Fast Track produces a focused playbook from the Snapshot findings: strategic moves for the opportunities and threats that matter most. The Complete AI Strategy is the comprehensive engagement: a structured workshop with four AI Advisors, the deliverables (AI Disruption Snapshot, AI Disruption Analysis, AI Strategy Canvas, AI Transformation Roadmap and AI Executive Presentation), review and sign-off by the delivering partner, a cover letter, a walkthrough and strategy tools.

Can an engagement step up from Fast Track to Complete?

Yes. An organization with a Snapshot or Fast Track can move to Complete AI Strategy through a partner (including High Impact Group). Get in touch to be introduced, or start from the partner program if you deliver for clients.

How is pricing quoted?

In local currency: AUD (excluding GST) for AU engagements, USD for US engagements. Most tiers show the exact price at checkout on the engagements page; the Complete AI Strategy and Enterprise partner tier are scoped and confirmed directly.

Is there expert review?

On Complete AI Strategy, yes. The four AI Strategy deliverables (AI Disruption Analysis, AI Strategy Canvas, AI Transformation Roadmap and AI Executive Presentation) are reviewed and signed off by the delivering partner before release. Self-serve Solo and Practice partners self-review after onboarding; when High Impact Group delivers, HIG reviews. The AI Disruption Snapshot is generated automatically. Fast Track is self-serve and not held for partner sign-off.

Can Mireto support a customized or facilitated engagement?

Yes. For organizations that need a facilitated workshop, tailored scope or a board presentation, get in touch via the contact form to scope a custom engagement.

What is an AI strategy, and why does it matter?

An AI strategy answers five questions an AI activity list cannot: where the organization is exposed to disruption, whether its defensibility survives AI, what peers are actually doing, which work AI can replace and what to prioritize first. For a full explanation, see the AI strategy overview.

What does the disruption score actually mean?

The score (0-100) measures how much AI is likely to reshape an organization's business model, not how advanced AI adoption is. A higher score means AI bears more heavily on the business, creating both threats and opportunities. The score is calculated across eight weighted dimensions covering workforce replaceability, competitive displacement risk, digital exposure, market velocity, data advantage, switching costs, regulatory protection and brand strength. See the full explanation of the AI Disruption Score.

How are peers identified?

Through live web search and a peer research pipeline. Mireto identifies organizations similar in size, industry and business model, then extracts signals of their AI adoption from current news, job postings and web content. Named organizations appear in the assessment, not generic "market players."

What do the confidence tags mean?

Every finding carries one of three tags: Evidenced (verified from public sources such as financial filings, websites or business registration records), Inferred (logically derived from available evidence) or Hypothesis (a reasoned assessment where direct evidence is unavailable). This transparency makes clear what is verified and what needs validation.

How are the scores calculated?

The scoring model uses calibrated rubrics with hard boundaries for each dimension. A score above a given threshold requires specific evidence. For example, a workforce replaceability score above 7 requires evidence that more than 50% of the organization's work is knowledge work. These boundaries prevent score inflation and ensure different organizations receive meaningfully different scores.

Can documents be uploaded to sharpen the analysis?

Yes, with the Complete AI Strategy. Upload financial reports, existing strategies, org charts or customer data files and the analysis uses real numbers rather than estimates. If documents are not available, the Quick Business Profile captures the same information through structured questions. Uploaded document text is processed securely: only structured insights are retained; original document text is purged after 90 days.

Can results be shared with a team or board?

Yes. Every scan generates a shareable link. Recipients view results without signing up or creating an account. Share links last 30 days. Complete AI Strategy engagements include all the deliverables and the cover letter in the share view.

Does it work for government agencies?

Yes. Government entities are detected automatically and trigger a dedicated analysis pipeline. The language adapts to public sector context (citizens, appropriations, peer agencies), scoring weights shift to reflect government constraints and recommendations are grounded in relevant government AI policy frameworks for the jurisdiction.

What about universities and not-for-profits?

Both are supported. The correct entity type is selected at the start of the scan and the analysis language, benchmarks and scoring weights adapt accordingly: enrollment and research funding for universities; mission impact and volunteer capacity for not-for-profits.

Where is data stored?

Scan data is stored in the jurisdiction of the organization being assessed: Australia (AWS Sydney, ap-southeast-2) for Australian organizations, or a dedicated United States region for US organizations. This is determined automatically from the organization's country, not a manual request.

Is data used to train AI models?

No. Data sent to Anthropic via the Claude API is processed to produce the assessment and is not used to train Anthropic's models, per their published commercial terms.

How long is scan data kept?

Snapshot scan data is automatically deleted 90 days after creation. Paid-tier scan data is retained while active access exists, plus 90 days thereafter. Uploaded document text is purged after 90 days; only the structured insights extracted from documents are retained long-term. Deletion on request is immediate and permanent.

Is the platform compliant with privacy legislation?

Mireto is operated by High Impact Group Pty Ltd (ABN 40 682 923 128) in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the Spam Act 2003. Full details are on the security page.

Can partners use Mireto for client work?

Yes. The partner channel is built specifically for firms that deliver strategy, advisory or consulting services to their own clients. All deliverables carry the partner's branding. Clients never see Mireto branding. See the partner platform page for full details.

What do clients see?

Only the partner firm's branding. Mireto never contacts clients, markets to them or appears in the footer of documents forwarded to them.

How quickly can a partner firm be onboarded?

Solo and Practice can start self-serve from partner signup. Snapshot and Fast Track work immediately after payment; Complete unlocks after a one-time delivery-standards onboarding walkthrough. Enterprise is sales-assisted. Branding (logo, colors) and pilot client selection are usually same-day once the firm is active.

How is Mireto different from asking ChatGPT?

ChatGPT gives generic answers from training data with no knowledge of a specific organization. Mireto names actual peers, scores specific exposure, references the industry by sector and produces deliverables a board can act on. Six specialist AI Advisors. Calibrated scoring with hard boundaries. Confidence tags on every claim. Complete AI Strategy is reviewed and signed off by the delivering partner before release.

Is Mireto a replacement for consulting?

No. Mireto executes the same proven methodologies consulting firms use (stakeholder interviews, strategic frameworks, competitive analysis, structured deliverables) in a fraction of the time. A Big 4 strategy engagement at comparable scope runs for months and is quoted per engagement. Organizations can self-serve a Snapshot or Fast Track; Complete and custom work run through a partner. For bespoke implementation support or change management, a human consulting relationship remains valuable.