Common questions answered.

How do I get started?

Get in touch and we will scope the right engagement for your organisation, from a single AI Disruption Snapshot to a complete board-level strategy. We take it from there.

Do I need to create an account?

No. We arrange your assessment with you and deliver your results through a secure link, so there is nothing for you to set up. Our team and partner firms use accounts to run and manage scans behind the scenes.

How long does it take?

The Complete AI Strategy includes a 20–30 minute conversation with four AI Advisors; your four new deliverables are then drafted, pass automated quality review and are signed off by a senior strategist before release, typically within 48 hours. We email you the moment your deliverables are ready.

What types of organisations does this work for?

Any organisation with a public website: companies, small businesses, government agencies and not-for-profits. The analysis is optimised for Australian and US organisations.

What does it cost?

Pricing depends on the engagement, so we talk it through with you. A scan produces your full AI Disruption Snapshot: your score, eight-dimension breakdown, every threat ranked, every opportunity sized, named peers and a downloadable Word document. The Complete AI Strategy adds six AI Advisors, five deliverables (four reviewed by a senior strategist), a cover letter, a 90-minute walkthrough and three additional scans for peers, M&A targets or partners. One-time, no subscription. Get in touch and we will scope the right fit.

What if I need to scan more organisations?

Every scan produces a complete AI Disruption Snapshot for that organisation, including every threat ranked, every opportunity sized, named peers and the downloadable Word document. Advisory firms running scans for clients should consider a partner plan (see /for-advisors).

What is Fast Track AI Strategy?

Fast Track AI Strategy builds directly on your Snapshot. Your AI Strategy Advisor helps you define your strategic objectives, then you choose which opportunities to pursue and threats to address. The result is a focused strategy with specific actions across four areas (attack, defend, build, fix) and a synthesis of the most important moves to act on this quarter. Get in touch for pricing.

What's the difference between Fast Track and the Complete AI Strategy?

Fast Track gives you a focused strategy built from your Snapshot findings: strategic moves across four areas (attack, defend, build, fix) for the opportunities and threats that matter most, plus a synthesis of the most important moves for this quarter. The Complete AI Strategy is the comprehensive engagement: a 20–30 minute workshop with four AI Advisors, five deliverables (AI Disruption Snapshot, AI Disruption Analysis, AI Strategy Canvas, AI Transformation Roadmap and AI Executive Presentation), a senior strategist review, a cover letter, a 90-minute walkthrough, six diagnostic tools and three additional scans. Get in touch for pricing.

If we start with Fast Track, can we step up to the Complete AI Strategy?

Yes. Your Fast Track applies as dollar-for-dollar credit toward the Complete AI Strategy.

How is pricing quoted?

We quote in your local currency: Australian dollars (excluding GST) for Australian clients, US dollars for US clients. We confirm the exact figure when we scope your engagement.

Is there expert review on AI Strategy?

Yes. Your four AI Strategy deliverables (AI Disruption Analysis, AI Strategy Canvas, AI Transformation Roadmap and AI Executive Presentation) are each reviewed and signed off by our Managing Director, Chris McLaren (ex-KPMG, ex-CCDO, MIT digital strategy), before release, typically within 48 hours. The AI Disruption Snapshot is generated automatically. After the workshop, your deliverables go into review and we email you the moment they are ready.

I need facilitation or a customised engagement. Can you help?

Yes. For organisations that want a live facilitated workshop, a tailored engagement or a board presentation, get in touch via the contact form. We will scope a custom engagement.

What is an AI strategy, and why does it matter?

An AI strategy answers five questions an AI activity list cannot: where you are exposed to disruption, whether your defensibility survives AI, what peers are actually doing, which work AI can replace and what to prioritise first. For a full explanation, see our AI strategy overview.

What does the disruption score actually mean?

The score (0–100) measures how much external pressure AI is placing on your organisation's business model, not how advanced your AI adoption is. A higher score means more disruption pressure. The score is calculated across eight weighted dimensions covering workforce replaceability, competitive displacement risk, digital exposure, market velocity, data advantage, switching costs, regulatory protection and brand strength. See our full explanation of the AI Disruption Score.

How are peers identified?

Through live web search and our peer research pipeline. We identify organisations similar in size, industry and business model, then extract signals of their AI adoption from current news, job postings and web content. Named organisations appear in your assessment, not generic "market players."

What do the confidence tags mean?

Every finding carries one of three tags: Evidenced (verified from public sources such as financial filings, websites or ABN records), Inferred (logically derived from available evidence) or Hypothesis (a reasoned assessment where direct evidence is unavailable). This transparency tells you what is verified and what needs your own validation.

How are the scores calculated? Can the AI just make up a number?

No. Our scoring model uses calibrated rubrics with hard boundaries for each dimension. A score above a given threshold requires specific evidence. For example, a workforce replaceability score above 7 requires evidence that more than 50% of the organisation's work is knowledge work. These boundaries prevent score inflation and ensure different organisations receive meaningfully different scores. The AI generates insight; it does not pick numbers.

Can I upload my own documents to sharpen the analysis?

Yes, with the Complete AI Strategy. Upload financial reports, existing strategies, org charts or customer data files and the analysis uses your real numbers rather than estimates. If you don't have documents to hand, the Quick Business Profile captures the same information through smart questions. Uploaded document text is processed securely: only structured insights are retained; original document text is purged after 90 days.

Can I share my results with my team or board?

Yes. Every scan generates a shareable link you can send to colleagues, your board or your investors. They view your results without signing up or creating an account. Share links last 30 days. Complete AI Strategy purchases include all five deliverables and the cover letter in the share view; a scan shares the Snapshot view.

Does it work for government agencies?

Yes. Government entities on .gov.au domains are detected automatically and trigger a dedicated analysis pipeline. The language adapts to public sector context (citizens, appropriations, peer agencies), scoring weights shift to reflect government constraints and recommendations are grounded in current Australian Government AI policy frameworks including the National Framework for Assurance of AI in Government and the DTA's Policy for Responsible Use of AI.

What about universities and not-for-profits?

Both are supported. Select the correct entity type at the start of the scan and the analysis language, benchmarks and scoring weights adapt accordingly: enrolment and research funding for universities; mission impact and volunteer capacity for not-for-profits.

Where is my data stored?

Australian client data is stored in Australia (AWS Sydney, ap-southeast-2). US client data is stored in the United States. Data is never transferred outside your region.

Is my data used to train AI models?

No. Data sent to Anthropic via the Claude API is processed to produce your assessment and is not used to train Anthropic's models, per their published commercial terms.

How long is my scan data kept?

Snapshot scan data is automatically deleted 90 days after creation. Paid-tier scan data is retained while you have active access, plus 90 days thereafter. Uploaded document text is purged after 90 days; only the structured insights extracted from your documents are retained long-term. User-initiated deletion is immediate and permanent.

Is the platform compliant with Australian privacy law?

Yes. Mireto is operated by High Impact Group Pty Ltd (ABN 40 682 923 128) in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the Spam Act 2003. Full details are on the security page.

Can advisory firms use this for client work?

Yes. We have a partner channel specifically for advisory and accounting firms. All deliverables carry your firm's logo. Your clients never see Mireto branding. See /for-advisors for full details.

What do my clients see?

Only your firm's branding. We never contact your clients, market to them or appear in the footer of documents you forward to them.

How long does it take to onboard a firm?

From first email to branded deliverable in a client's inbox: typically five business days. Most of that time is on your side: providing your logo, colours and deciding which client to pilot with. Our side is same-day.

How is this different from asking ChatGPT about my organisation?

ChatGPT gives you generic answers from training data with no knowledge of your specific organisation. Mireto names your peers, scores your specific exposure, references your industry by sector and produces deliverables your board can act on. Six specialist AI Advisors. Calibrated scoring with hard boundaries: no inflated numbers. Confidence tags on every claim so you know what's verified. A senior strategist signs off every paid deliverable before you see it.

Is this a replacement for consulting?

No, and we say so directly. We execute the same proven methodologies consulting firms use (stakeholder interviews, strategic frameworks, competitive analysis, structured deliverables) at a fraction of the cost and time. A Big 4 strategy engagement at comparable scope takes around six months and $350,000. For organisations needing bespoke implementation support or change management, a human consulting relationship remains valuable. Mireto is the right tool for the diagnosis and strategy phase.